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Privacy Policy

Effective Date: July 30, 2025

RiverTown Family Fun Zone ("we," "our," or "us") is committed to protecting the privacy of our members, visitors, and families. This Privacy Policy outlines how we collect, use, and safeguard your personal information, especially as it relates to children and minors under the age of 18.

1. Who We Are

RiverTown Family Fun Zone is a family entertainment center located in Rensselaer, Indiana. We provide recreational activities for children and families, including indoor play areas, seasonal attractions, and membership-based access.

2. Information We Collect

We collect only the minimum necessary information to maintain memberships and ensure a safe, personalized experience. This may include:

  • Parent/Guardian name and contact information (email, phone number)

  • Child(ren)’s first name, birth month/year, and sibling relationships

  • Membership tier or status

  • Emergency contact (optional, for safety purposes)

We do not collect or store sensitive personal information such as Social Security numbers, payment card data (processed through third-party services), or detailed addresses unless required for delivery or special services.

3. Children's Privacy

We are mindful that many of our guests are minors, and we take special care in handling their information:

  • We do not collect full names, addresses, or any identifying information from minors without verifiable parental consent.

  • All data provided about minors must be submitted by a parent or legal guardian.

  • We do not engage in targeted advertising or share children’s data with third parties.

Our practices align with the Children’s Online Privacy Protection Act (COPPA) and Indiana state law.

4. How We Use Your Information

Information collected is used solely to:

  • Maintain and verify active memberships

  • Offer age-appropriate experiences and event access

  • Communicate with parents/guardians about membership updates, safety notifications, and promotions

We may also use anonymized, aggregated data for internal planning and improvement of services.

5. Data Storage & Security

All personal data is stored using secure systems and is accessible only by authorized personnel. We implement safeguards to protect against unauthorized access, misuse, or disclosure.

We do not sell, rent, or share personal information with third parties for marketing purposes.

6. Your Rights & Choices

As a parent or guardian, you may:

  • Request access to or correction of your data at any time

  • Ask to remove your or your child’s information from our systems

  • Opt out of non-essential communications

To make any such requests, please contact us at:
📧 memberships@rivertownfun.com
📞 219-235-9780

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website and will include a revised effective date. We encourage you to review this policy regularly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

RiverTown Family Fun Zone
300 W Washington St, Rensselaer, IN 47978
📧 memberships@rivertownfun.com

📞 219-235-9780

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